Power outages in Dannevirke

Scanpower owns the lines in Dannevirke, and their faults line is 0800 80 80 39. Call them, not your power company: your retailer sells you the electricity but does not own the network, so they will only pass the report on. If you can see a downed line, sparking, or anything on fire, call 111 first and stay at least 10 metres away. Treat every fallen line as live.

This page does not show live outages. For what is out right now and when power is due back, use the distributor's own outage map or call their faults line. Scanpower publishes a live map covering Dannevirke, and it is the fastest way to see whether the outage is theirs and how many properties are affected. Before you call, flick your main switch and check whether your neighbours are out too. If it is only your property, the fault is likely inside it and a registered electrician is who you need.

Scanpower, in the Southern Hawke's Bay (Scanpower) network reporting region. Dannevirke is the only place we list on this network. You cannot choose your lines company. It is set by where you live.

No. Whichever power company you are with in Dannevirke, the electricity arrives over the same Scanpower network, so a fault affects everyone on it equally. What switching can change is the price of the energy and the service you get on the phone — not the poles and wires. On the pricing side, Dannevirke averages 46.19c per kWh including GST, of which 20.58c is Scanpower's lines charge.

There is no reliable general answer, and anyone giving you one is guessing. It depends on the cause. A blown fuse on a single street is usually restored in an hour or two, while storm damage across the Manawatu-Whanganui region can take a day or more. Scanpower publishes an estimated restoration time once crews have assessed the fault, on their outage map.