Power outages in Greymouth

Westpower owns the lines in Greymouth, and their faults line is 0800 768 241. Call them, not your power company: your retailer sells you the electricity but does not own the network, so they will only pass the report on. If you can see a downed line, sparking, or anything on fire, call 111 first and stay at least 10 metres away. Treat every fallen line as live.

This page does not show live outages. For what is out right now and when power is due back, use the distributor's own outage map or call their faults line. Westpower publishes a live map covering Greymouth, and it is the fastest way to see whether the outage is theirs and how many properties are affected. Before you call, flick your main switch and check whether your neighbours are out too. If it is only your property, the fault is likely inside it and a registered electrician is who you need.

Westpower, in the West Coast (Westpower) network reporting region. The nearest places we list on the same network are Runanga (9km) and Hokitika (34km), so an outage in Greymouth often affects them too. You cannot choose your lines company. It is set by where you live.

No. Whichever power company you are with in Greymouth, the electricity arrives over the same Westpower network, so a fault affects everyone on it equally. What switching can change is the price of the energy and the service you get on the phone — not the poles and wires. On the pricing side, Greymouth averages 48.29c per kWh including GST, of which 19.93c is Westpower's lines charge.

There is no reliable general answer, and anyone giving you one is guessing. It depends on the cause. A blown fuse on a single street is usually restored in an hour or two, while storm damage across the West Coast region can take a day or more. Westpower publishes an estimated restoration time once crews have assessed the fault, on their outage map.