Southland · Electricity Invercargill
Power outages in Invercargill
Power out in Invercargill?
Call Electricity Invercargill — not your power company.
0800 808 587Electricity Invercargill's faults line, 24 hours.
This page does not show live outages. Electricity Invercargill's own map has what is out right now and the estimated restoration time.
Downed line, sparking or fire? Call 111 first.
Stay at least 10 metres away and keep others back. Treat every fallen line as live.
Before you call
What to check first
- 1
Check your own switchboard first
Look at your main switch and RCD. If your neighbours have power and the streetlights are on, the fault is on your side of the connection and you need a registered electrician, not the lines company.
- 2
Switch off what the surge would damage
Unplug computers, TVs and heat pumps. Most appliance damage happens when supply comes back, not when it goes. Leave one light on so you know the moment it does.
- 3
Tell them if you are medically dependent
If someone in the house relies on mains power for medical equipment, register with your power company now rather than during an outage — networks treat registered customers as a restoration priority.
Your network
Who runs the lines in Invercargill
- Lines company
- Electricity Invercargill
- Faults line
- 0800 808 587
- Region
- Southland
- Power prices
- What power costs in Invercargill
You cannot choose your lines company — it is set by your address, and whichever power company you are with, the electricity arrives over the same wires. That is why a fault affects all of them equally, and why switching changes your bill but not your outages.
Also on Electricity Invercargill
Nearby places on the same network
An outage in Invercargill often affects these too — they share the same lines and the same faults line.
Power cuts in Invercargill — common questions
Who do I call if the power is out in Invercargill?
Electricity Invercargill owns the lines in Invercargill, and their faults line is 0800 808 587. Call them, not your power company: your retailer sells you the electricity but does not own the network, so they will only pass the report on. If you can see a downed line, sparking, or anything on fire, call 111 first and stay at least 10 metres away. Treat every fallen line as live.
Is there a power cut in Invercargill right now?
This page does not show live outages. For what is out right now and when power is due back, use the distributor's own outage map or call their faults line. Electricity Invercargill publishes a live map covering Invercargill, and it is the fastest way to see whether the outage is theirs and how many properties are affected. Before you call, flick your main switch and check whether your neighbours are out too. If it is only your property, the fault is likely inside it and a registered electrician is who you need.
Which lines company covers Invercargill?
Electricity Invercargill, in the Invercargill (Electricity Invercargill) network reporting region. The nearest places we list on the same network are Bluff (22km), so an outage in Invercargill often affects them too. You cannot choose your lines company. It is set by where you live.
Will switching power company stop outages in Invercargill?
No. Whichever power company you are with in Invercargill, the electricity arrives over the same Electricity Invercargill network, so a fault affects everyone on it equally. What switching can change is the price of the energy and the service you get on the phone — not the poles and wires. On the pricing side, Invercargill averages 38.82c per kWh including GST, of which 13.55c is Electricity Invercargill's lines charge.
How long do power cuts in Invercargill usually last?
There is no reliable general answer, and anyone giving you one is guessing. It depends on the cause. A blown fuse on a single street is usually restored in an hour or two, while storm damage across the Southland region can take a day or more. Electricity Invercargill publishes an estimated restoration time once crews have assessed the fault, on their outage map.
Switching won't stop outages. It can still cut your bill.
The lines charge is fixed by where you live. Everything on top of it is set by your power company — compare 8 of them and see what they offer at your address.
Compare power companiesAll power outage pages — faults numbers and outage maps for every lines company we could confirm.