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Lines company

Waipa Networks power outages

Waipa Networks owns and maintains the poles and wires across 1 network reporting region. In a power cut they are who sends a crew — not the company that bills you.

Power out in the Waipa Networks area?

Call Waipa Networks — not your power company.

0800 800 769

Waipa Networks's faults line, 24 hours.

This page does not show live outages. Waipa Networks's own map has what is out right now and the estimated restoration time.

Downed line, sparking or fire? Call 111 first.

Stay at least 10 metres away and keep others back. Treat every fallen line as live.

Coverage

What Waipa Networks covers

Network reporting region
Waipa (Waipa Networks)
Places we list
3
Faults line
0800 800 769

The Electricity Authority splits New Zealand into network reporting regions, and each one has a single lines company. If your bill names Waipa Networks as the distributor or lines company, this is your network — whichever power company you buy from.

Towns and suburbs

Places on the Waipa Networks network

Waipa Networks outages — common questions

What is Waipa Networks's faults number?

0800 800 769, 24 hours a day. Waipa Networks owns and maintains the lines, so they are who to call in a power cut, not the company that bills you. If you can see a downed line, sparking, or anything on fire, call 111 first and stay at least 10 metres away. Treat every fallen line as live.

What area does Waipa Networks cover?

Waipa Networks runs the Waipa (Waipa Networks) network reporting region. Of the places we list, that includes Cambridge, Kihikihi and Te Awamutu. If your power bill names Waipa Networks as the lines company, this is your network.

Does Waipa Networks have an outage map?

Yes — https://www.waipanetworks.co.nz/outages. It shows current faults, the properties affected and an estimated restoration time once crews have assessed the damage. This page does not show live outages. For what is out right now and when power is due back, use the distributor's own outage map or call their faults line.

Why do I call Waipa Networks and not my power company?

Because they are different businesses doing different jobs. Your power company buys electricity and bills you for it; the lines company owns the poles, wires and transformers it arrives through. A fault is a network problem, so Waipa Networks is who dispatches a crew. Calling your retailer usually just adds a step, because they pass the report to Waipa Networks anyway.

Can I choose a different lines company in the Waipa Networks area?

No. Lines companies are regional monopolies, which is why they are price-regulated rather than competitive. Everyone on the Waipa Networks network pays Waipa Networks's lines charges no matter which power company they are with. What you can choose is the retailer, and with it the energy and service part of the bill, which is the part that varies.

You cannot choose Waipa Networks. You can choose who bills you.

Lines companies are regional monopolies, which is why they are price-regulated rather than competitive. The retail half of your bill is not — compare 8 power companies and see what they offer at your address.

Compare power companies